TECHNICAL INFO » What is Quality?

QUALITY IS

» A philosophy
» Conformity to the recognised wishes
» Taking precautions
» Not swerving from main principles
» Lasts for a lifetime
» Loyalty
» A concept which is supported by the senior management
» A positive attitude
» An agreement
» Being willing to communicate
» Understanding the process of the work you carry out.
» Determining the points which may cause errors earlier.

QUALITY IS NOT

» Fait Accompli
» For them to say it is good
» Only control
» The attitude of " We really came close"
» A motivation program
» Something which is determined coincidently
» A watchman mentality
» Doing things which is only specific to you
» A bunch of hidden information
» Is not to assume
» "Pointing out the mistakes which come out after the production "

TOTAL QUALITY

» Fulfilling customers' wishes and expectations exceedingly
» Doing the right first time and each time
» Working together with the customers by focussing on them
» Working together as a team
» Solving problems in an order - acting according to the reality
» Providing error-free system and processes
» Struggling to constant development

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